Privacy

Contact

For all privacy concerns or queries, you may email support@edenbondimeals.com

Collecting of your personal information

When you purchase something from Eden Bondi Meals, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our online store, we also automatically receive your computer’s Internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

When you provide us with personal information to complete a transaction, verify your credit card, place an order and arrange delivery with us, you then consent to us collecting your personal information.

The personal information that we collect may include the following: 

  • Name
  • Address
  • Contact Details
  • Date of birth
  • Gender

Promotional/ Email Marketing

We may also use your personal information for our in-house marketing and promotion whereby you will be updated with new offerings.

How do I withdraw my consent?

You may opt out of this at any time by unsubscribing within the email you receive.You may also contact us directly at support@edenbondimeals.com

Security of Your Personal Information

Eden Bondi Meals ensures that all of your personal information will be handled safely and stored in a secure way.

Your personal information will not be shared with anyone outside of the Eden Bondi Pty Ltd company, however, your name and address will be shared with our third party delivery partners who have a non-disclosure agreement in place with us.

We also use Stripe, a secure e-commerce payment gateway to prevent unauthorised access to your information. Our website is built on a secure platform. All personal information will be destroyed when it’s no longer needed for our record retention purposes.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Updating Your Personal Information

You can update your personal information on our website at any time by simply logging in to update your name, address or payment details.

Collection of Computer Data

Our store is hosted privately. Your data is stored through our own data storage and databases. We store your data on a secure server behind a firewall.

Payment:

When you make a payment with us, our server stores your credit card data while you are subscribed with us, and your credit card will automatically be charged each week. If you wish for payments to stop and for your details to be removed from our system, please cancel your subscription.

Your credit card is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and American Express.

There are certain third-party service providers, such as payment gateways and other payment transaction processors, who have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which these providers will handle your personal information.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional widely accepted industry standards.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our business is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions / Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at support@edenbondmeals.com